Refund and Return Policy

At CMYMR, we value customer satisfaction and offer a 30-day Refund and Return Policy to ensure a hassle-free shopping experience.

Eligibility for Refunds and Returns

The item must be unused, in its original condition (new), and in its original packaging.
Refunds and returns are valid within 30 days of purchase.

Returns are accepted via mail:

For cases of customer remorse (e.g., purchasing the wrong item), a return shipping fee of $5.00 applies.
No restocking fee will be charged.

Once your return is received and inspected, you will be notified via email of the approval or rejection of your refund.
Approved refunds will be processed and credited to your original payment method within 7 business days.
The refund timeframe may vary based on your credit card issuer or bank, typically within 10 to 25 days.

We replace items only if they are defective or damaged.

To request an exchange, email our support team at [email protected]. You will receive instructions on where to send the item.

Sale items are eligible for refunds.
Gift items: If marked as a gift during purchase, returns will be processed as a gift credit or refunded to the gift giver.

If you haven’t received a refund:

Check your bank account and contact your credit card company, as processing times may vary.
If you’ve confirmed the delay, contact us at [email protected] for assistance.

Our support team is available to guide you through returns and refunds:

For further questions, please contact our support team via email at [email protected].